Sales & Marketing Management

Affiliation and Attitudes Drive Teen Shopping Patterns

In an interview with Marketing Matters, Philip Airey, Director with Bridge Strategy Group, discusses emerging teen tribe trends and how they are affecting today's retail environment. More

TAGS: Customer (Market) Insights, Brand Experience, Consumer & Retail

Customer Relationship Management Comes of Age

As the applications and technologies used to organize and analyze customer information mature, IT executives, analysts and vendors are tackling some tough issues — how to take customer knowledge and make it actionable; how to measure return on investment tangibly from new and existing customer relationship initiatives; and how to leverage existing IT infrastructure and investments with new customer-facing applications. More

TAGS: Customer (Market) Insights, Growth Strategies (Profitable Growth), Sales Force Effectiveness, Operations Architecture, Insurance Cost Management, Insurance Information Technology Strategy & Planning

Navigating Distribution Channels

The route from carrier to consumer often is a varied, indirect course that is full of alternatives. More

TAGS: Channel Management, Insurance Distribution Channel Optimization

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