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One Plan Many Pieces
In these days of rising costs and higher expectations for all stakeholders, many companies are increasing their focus on strategic planning.
Read MoreTAGS: Business Planning, Strategy, Operational Design and Performance Improvement, Regulatory Relations
Making Energy Efficiency Work
Several powerful forces have combined to create one of the electric utility industry's most complex challenges: responding to the rapidly growing societal mandate for action on energy efficiency. More | PDF
TAGS: Customer (Market) Insights, End Use Solutions, Strategy, Regulatory Relations
Think Like a CFO, Part II
In the first installment of this article, we argued that today's CFOs are more comfortable than their predecessors with technology and more inclined to challenge IT professionals with tough questions before approving investment ideas. More
TAGS: IT Planning & Management, Insurance Information Technology Strategy & Planning
Think Like a CFO, Part I
After years of relative autonomy, senior IT executives at insurance companies are finding themselves increasingly under the thumb of tech-savvy CFOs charged with reducing costs. More
TAGS: IT Planning & Management, Insurance Information Technology Strategy & Planning
Reconstruct Your Business Around Your Customers
Your customers reach you through numerous channels, but all those channels should have a single focus. More | PDF
TAGS: Customer (Market) Insights, Growth Strategies (Profitable Growth), Business Planning, Business Model Design, Solutions Creation, Channel Management, Marketing Resource Management, Sales Force Effectiveness, Commercial & Industrial, Technology & Telecom
Information Technology Annual Checkup
For general managers inside insurance companies, the annual information technology (IT) progress review is too often the coal in the Christmas stocking sure to darken holiday celebrations. More | PDF
TAGS: IT Planning & Management, Insurance Information Technology Strategy & Planning
Confronting Insurance Distribution Challenges and Opportunities
Case studies on how two insurance companies facing superficially similar situations, can and should reach very different conclusions regarding what constitutes the right distribution strategy. More | PDF
TAGS: Channel Management, Insurance Distribution Channel Optimization
The Great Consumer Reset
Repositioning Your Business to Win in the Post-Recession Era Every day brings another story of economic gloom: struggling consumers or insolvent companies. More | PDF
Look Before You Leap
In March of this year after months of contentious debate, the “Affordable Care Act” (ACA) was signed into law. More | PDF
TAGS: Customer (Market) Insights, Business Planning, Strategy & PPACA, Commercial Healthcare
Powering the Future: Energy at a Crossroads
The energy sector is at a crossroads, and tomorrow's consultants will need new skillsets to deal with the challenges that await them and their clients. More | PDF
TAGS: Customer (Market) Insights, Growth Strategies (Profitable Growth), Business Planning, Supply, Delivery, Customer Operations, End Use Solutions, Strategy, Smart Grid, Electric Vehicles (EV), Regulatory Relations
Affiliation and Attitudes Drive Teen Shopping Patterns
In an interview with Marketing Matters, Philip Airey, Director with Bridge Strategy Group, discusses emerging teen tribe trends and how they are affecting today's retail environment. More
TAGS: Customer (Market) Insights, Brand Experience, Consumer & Retail
Market Focus: Energy/Utilities
Analytics are increasingly leveraged for insight into customer behavior. More
TAGS: Operations Architecture, Customer Operations, End Use Solutions, Operational Design and Performance Improvement
Navigating Distribution Channels
The route from carrier to consumer often is a varied, indirect course that is full of alternatives. More
TAGS: Channel Management, Insurance Distribution Channel Optimization
Designing a Purpose-Built Business to Win in the Retail Energy SMB Market
The deregulated Retail Energy market is a relatively young segment of the broader Energy industry, and one that continues to provide significant opportunities for Retail Energy Providers (REPs). More
TAGS: Customer (Market) Insights, Growth Strategies (Profitable Growth), Business Planning, New Market Entry, Brand Experience, Channel Management, Marketing Resource Management, Operations Architecture, Outsourcing, Strategy
Listening to the Voice of the Market
Despite its market leadership, a global building products manufacturer had consistently delivered sub-par profitability relative to its main competitors. More | PDF
Low-End PC Segment
For years, the computer industry has seen average system prices continuously decline around the globe, improving affordability and helping drive market growth. More
TAGS: Customer (Market) Insights, Growth Strategies (Profitable Growth), Business Planning, New Market Entry, Business Model Design, Pricing Strategy, Operations Architecture, Computer Hardware, High-Tech Manufacturers
Managing Product Portfolio Complexity
A leading commercial and industrial products manufacturer had historically experienced sub-par profitability relative to its main competitors. More | PDF
TAGS: Customer (Market) Insights, Growth Strategies (Profitable Growth), Business Planning, Portfolio Complexity, Brand Experience, Channel Management, Marketing Resource Management, Sales Force Effectiveness, Pricing Strategy, Commercial & Industrial
2012 and Beyond: Health Payer Forecast
Health payers have much to consider in the coming months and years. Regardless of the direction of PPACA legislation, managing the cost of care continues to be the primary challenge. More
The Future of Electric Vehicles is Now
Bob Zabors, Director with Bridge Strategy Group, was recently interviewed by Eric Blume, editor and publisher of Electric Perspectives Magazine (Edison Electric Institute). More
TAGS: Customer (Market) Insights, Growth Strategies (Profitable Growth), Business Planning, Solutions Creation, Supply, Delivery, Customer Operations, End Use Solutions, Strategy, Smart Grid, Electric Vehicles (EV), Regulatory Relations
