Perspectives

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Perspectives

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Designing a Purpose-Built Business to Win in the Retail Energy SMB Market

The deregulated Retail Energy market is a relatively young segment of the broader Energy industry, and one that continues to provide significant opportunities for Retail Energy Providers (REPs). More

TAGS: Customer (Market) Insights, Growth Strategies (Profitable Growth), Business Planning, New Market Entry, Brand Experience, Channel Management, Marketing Resource Management, Operations Architecture, Outsourcing, Strategy

Listening to the Voice of the Market

Despite its market leadership, a global building products manufacturer had consistently delivered sub-par profitability relative to its main competitors. More | PDF

Low-End PC Segment

For years, the computer industry has seen average system prices continuously decline around the globe, improving affordability and helping drive market growth. More

TAGS: Customer (Market) Insights, Growth Strategies (Profitable Growth), Business Planning, New Market Entry, Business Model Design, Pricing Strategy, Operations Architecture, Computer Hardware, High-Tech Manufacturers

Achieving Dramatic Reductions in Operational Risk

Improving Quality through Service Process Redesign This client, a leading commercial P&C insurance broker, was known in the investment community for its ability to produce year after year of solid, if not quite spectacular, growth in revenue and profits. More | PDF

TAGS: Operations Architecture, Insurance Cost Management

In-Depth Consumer Insights Helps Leading Sporting Goods Manufacturer

In 2007, a leading sporting goods manufacturer had begun to hear concerns from key Canadian retailers about U. S. -Canada cross-border arbitrage. More | PDF

TAGS: Customer (Market) Insights, Growth Strategies (Profitable Growth), Business Planning, Brand Experience, Pricing Strategy, Consumer & Retail

In-Depth Consumer Insights Helps Leading Sporting Goods Manufacturer

When Customers Become Competitors

Helping a Leading Global Beverage Company Understand and Frame Strategic Responses to Private Label Growth Private label products (or customer brands) are not a new phenomenon. More | PDF

TAGS: Customer (Market) Insights, Business Planning, Brand Experience, Marketing Resource Management, Consumer & Retail

Growth & Two-Step Distribution Strategy

Leader in high-end consumer durable goods market, owned by a private equity firm, needed to prioritize initiatives to hit “double-digit top-line and bottom-line growth”. More

TAGS: Customer (Market) Insights, Growth Strategies (Profitable Growth), Business Planning, Channel Management, Marketing Resource Management, Pricing Strategy, Financial Sponsors

Growth & Two-Step Distribution Strategy

Putting the Brakes on Customer Defections

Our client was a commercial lines carrier with a long history in the industry and a reputation for finding a way of underwriting some of the very toughest commercial risks. More

TAGS: Solutions Creation, Channel Management, Operations Architecture, Insurance Distribution Channel Optimization

Putting the Brakes on Customer Defections

Consumer Segment Profitable Growth Strategy

A leading microprocessor manufacturer had historically leveraged product technologies, aggressive pricing, and marketing promotion to gain a foothold in the consumer market. More

TAGS: Customer (Market) Insights, Growth Strategies (Profitable Growth), Business Planning, Marketing Resource Management, Sales Force Effectiveness, Pricing Strategy, Consumer & Retail

Consumer Segment Profitable Growth Strategy

Large Group Market Segmentation Strategy & Design

Our client, a large health insurance payor, asked Bridge to help develop an approach to segmenting and servicing their large commercial group market. More

TAGS: Channel Management, Operations Architecture, Strategy & PPACA, Commercial Healthcare