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Michael Jennings

Michael Jennings

Blending over a decade of strategy consulting experience and hands-on general management experience with industrial and consumer goods companies, Throughout his consulting career, Mike has advised industrial, consumer and high tech clients. More

TAGS: Strategy & Execution, Sales & Marketing Management, Operations Architecture, Outsourcing, Offshoring, Shared Services Design, Strategic Sourcing, Solar, Consumer & Retail, Insurance Cost Management, Insurance Distribution Channel Optimization, , Financial Sponsors, , Commercial & Industrial, Technology & Telecom

White Papers

Winning in the Partnership Era

One of the most striking trends in business over the past decade is the emergence of business webs — loose networks of companies that work together to deliver a full range of products and services to a set of similar customers. More

TAGS: Growth Strategies (Profitable Growth), Business Model Design, Operations Architecture, Outsourcing, Technology & Telecom

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Is the World Still Flat?

Is the World Still Flat?

In his bestselling book "The World Is Flat," Thomas Friedman popularized the notion that the world is moving toward a globally integrated supply chain where workers from industrialized and developing nations will compete with one another on an increasingly level playing field. More

TAGS: Outsourcing, Offshoring, Strategic Sourcing, Insurance Cost Management

Case Studies

Optimizing Service Delivery

Insurance brokering has changed significantly in recent years. Consolidation has been ongoing, with fewer brokers each year than the last. More

TAGS: Operations Architecture, Outsourcing, Offshoring, Insurance Cost Management

Case Studies

Optimizing Shared IT Services in a Federalist Organization

Optimizing Shared IT Services in a Federalist Organization

This diversified manufacturing company was dissatisfied with the return on its investment in information technology. More

TAGS: Outsourcing, Offshoring, IT Planning & Management, Commercial & Industrial

Case Studies

Enhancing Client Service and Operating Margin

One of the nation’s largest managing general insurance agencies (MGAs) was responsible for marketing, issuing and servicing the policies of non-admitted insurance carriers. More

TAGS: Operations Architecture, Outsourcing, Offshoring, Insurance Cost Management

Case Studies

IT Organization Design and Outsourcing Analysis

Our client was a consumer finance company that had recently become public. It had historically been a good performer, in part because of a commitment to cost cutting and continuous improvement in core operations. More

TAGS: Outsourcing, Shared Services Design, IT Planning & Management, Banking & Asset Management

Case Studies

Opening the Black-Box of IT Spend Efficiency

A global diversified industrial goods company was dissatisfied with the return on its investment in information technology. More

TAGS: Outsourcing, IT Planning & Management, Commercial & Industrial

Case Studies

Re-Organizing Distribution to More Cost Effectively Achieve High Reliability and Safety

The electric distribution business of a mid-size utility needed to create an organizational structure to deliver the strategic goal of operational excellence while driving out costs. More

TAGS: Outsourcing, Delivery, Operational Design and Performance Improvement

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Strategy in an Age of Volatility - Commodities, Corporations and Consumers

Volatility isn't inherently bad. Each change in fortune for a company or for an industry can bring unprecedented opportunities for those poised for action. More

TAGS: Growth Strategies (Profitable Growth), Business Planning, Operations Architecture, Outsourcing, Consumer & Retail, Commercial & Industrial