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White Papers

Look Before You Leap

Look Before You Leap

... law. Often referred to as “healthcare reform”, the law as written focuses primarily on increasing access to insurance coverage and establishing a minimum value for insurance benefits, and not on dramatically... More

TAGS: Customer (Market) Insights, Business Planning, Strategy & PPACA, Commercial Healthcare

White Papers

Value Creation Through Solutions

A critical area that clients sometimes overlook is an understanding of how solutions add value — to themselves and to their customers — and how that value... More

TAGS: Customer (Market) Insights, Growth Strategies (Profitable Growth), Business Planning, Business Model Design, Solutions Creation, Channel Management, Marketing Resource Management, Sales Force Effectiveness, Pricing Strategy, Technology & Telecom

White Papers

Consumer Confidence Rebounds—Or Does It?

Consumer Confidence Rebounds—Or Does It?

Over the past 12 months, we have seen a bottoming-out of consumer confidence in the United States. More

TAGS: Customer (Market) Insights, Banking & Asset Management

White Papers

Insurance Regulatory Reform

We examine the perspectives of various interested parties and venture some early opinions as to how insurance regulatory reform is likely to play out. On June 17, the... More

TAGS: Customer (Market) Insights, Growth Strategies (Profitable Growth), Business Planning, New Market Entry, Insurance Distribution Channel Optimization

White Papers

The Re-Emergence of Private Label

... consumer product companies. They are a competitive threat, but they are also the products of major customers. In this white paper we address the key question: “How should CPG manufacturers approach this new cycle of... More

TAGS: Customer (Market) Insights, Growth Strategies (Profitable Growth), Business Planning, Brand Experience, Pricing Strategy, Consumer & Retail

White Papers

Key Issues Facing P&C Industry

In a 2009 interview with Ernie Csiszar, insurance industry director with Bridge Strategy Group, he provides his perspective on key issues facing the P&C industry. More

TAGS: Customer (Market) Insights, Growth Strategies (Profitable Growth), Business Planning, Insurance Cost Management, Insurance Distribution Channel Optimization, Insurance Information Technology Strategy & Planning, GENERAL/ALL

Published Articles

Building a Solutions—Based Organization

Building a Solutions—Based Organization

... it and doing it are two different things. “We need to become a customerfocused, high-value, solutions provider!” the CEO thundered. With that, the eyes of every member of the senior staff turned on the... More

TAGS: Customer (Market) Insights, Growth Strategies (Profitable Growth), Business Planning, Business Model Design, Solutions Creation, Channel Management, Marketing Resource Management, Sales Force Effectiveness, Pricing Strategy, Shared Services Design, IT Planning & Management, Commercial & Industrial