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Case Studies

Product Portfolio Process Improvement Reduces Cost and Drives Innovation for Health Insurer

Our client, a premier health insurer with operations in multiple states was losing market share to more innovative, larger insurers in national accounts and to cost-competitive regional insurers in smaller accounts due to product develop performance. More

TAGS: Operations Architecture, Strategy & PPACA, Service & Operations, Healthcare Distribution

Case Studies

Redesigning the Account Fulfillment Process

... health payer, was experiencing problems fulfilling member-related materials for its ASO group clients. Associated quality and timeliness issues impacted group and intermediary relationships, threatening the loss of... More

TAGS: Operations Architecture, Service & Operations, Healthcare Distribution, Commercial Healthcare

Case Studies

Producer Compensation Design

... compensation costs that were growing in absolute terms and as a percentage of total administrative costs. The client asked Bridge to help develop and launch a revamped producer tiering and compensation program that... More

TAGS: Operations Architecture, Service & Operations, Healthcare Distribution, Commercial Healthcare

Case Studies

Long-Term Payor Strategy

One of the nation’s largest health care insurers needed to create a long-range (seven year) strategic plan that allowed it to continue rapid growth and remain an industry leader. More

TAGS: Growth Strategies (Profitable Growth), Strategy & PPACA, Service & Operations, Healthcare Distribution

White Papers

Defined Contribution Health Insurance

Defined Contribution Health Insurance

... and employers. We believe there will be a sharp increase in DC plan adoption over the next few years. Carriers need to begin planning now or risk missing a significant... More

TAGS: Insurance Distribution Channel Optimization, Strategy & PPACA, Healthcare Distribution, Commercial Healthcare, GENERAL/ALL